Our Store Policies

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Product warranty means any defects found will be repaired free of cost (including Spare Part cost & labour charges). Warranty starts with the invoice date.

Our Products carry warranty:
(Musical Instruments) PSS, PSRF, E, I & S series - 36 months
Guitar – 12 months
Digital pianos, Synthesizers – 12 months
(Audio Visual products) – 12 months
(Pro Audio products) – 12 months

 

1. Personal Information. You are not ordinarily required to register or provide Personal Information in order to access the Website, though certain functionalities such as membership program, through which purchasers of products may receive discounts on online purchases, participating in any contests, etc., may require registration. AUDIO FUSE collects Personal Information from you only when you voluntarily provide it to AUDIO FUSE- for example, in contacting AUDIO FUSE through the Website, filling in the form for applying for a vacancy or while requesting for a visit to the manufacturing plant of AUDIO FUSE, or exploring business opportunities with AUDIO FUSE, answering surveys and polls, entering contests, sweepstakes, raffles and similar promotions, signing up for email updates and announcements concerning the AUDIO FUSE’s products and special promotions, and purchasing the AUDIO FUSE’s merchandise. Personal Information may include your contact information (such as your name, postal address, telephone numbers and/or email address), as well as your payment information, such as credit card number and expiration date ("Payment Information"), which will be collected if you wish to purchase any product or merchandise made available through the Website ("Transaction").

2. Aggregate Information. When you visit the Website, the AUDIO FUSE and the third parties with whom the AUDIO FUSE has contracted to provide services, may collect anonymous information from three sources: server log files, cookies, and pixel tags.

1. Server Log Files. Your Internet Protocol (IP) address is an identifying number that is automatically assigned to your device by your Internet Service Provider (ISP). This number is identified and logged automatically in the AUDIO FUSE’s server log files whenever you visit the Website, along with the time(s) of your visit(s) and the page(s) that you visited. IP addresses of all Visitors are used by the AUDIO FUSE to calculate the Website usage levels, to help diagnose problems with the Website's servers, to administer the Website and to advertise, market and solicit the sale of items sold on the Website to the target Visitors. AUDIO FUSE may also use IP addresses to communicate or to block access by Visitors who fail to comply with the Policy and/or the Terms and Conditions of Use of the Website. Collecting IP addresses is a standard practice followed on the Internet and is carried out automatically by many websites.

2. Cookies. Cookies are data that a web server transfers to an individual's device for record keeping purposes. Cookies are an industry standard used by most websites, and help facilitate users' ongoing access to and use of a particular website. Cookies do not cause damage to the device or files, and only the website that transfers a particular cookie to the device can read, modify or delete such cookie. If you do not want your information to be collected through the use of cookies, there is a simple procedure to be followed, in most of the browsers, by the user that allows the user to delete existing cookies, automatically decline cookies, or to be given the choice of declining or accepting the transfer of particular cookies to the user’s device. You should note, however, that declining cookies may make it difficult or impossible for you to access certain portions of the Website.

3. Pixel Tags. The Website may use so-called "pixel tags," "web beacons," "clear GIFs" or similar means (collectively, "Pixel Tags") to compile aggregate statistics about Website usage and response rates. Pixel Tags enables AUDIO FUSE or an entity authorized and permitted by AUDIO FUSE to maintain a count of the users who have visited certain pages of the Website.

4. Use of cookies. As part of your visit to our website, we use cookies if you consented to it or if technically required for providing our services to you. Cookies are small text files that are stored on your device through our web application and through which we can recognize your internet browser. The common internet browsers are set to automatically accept cookies. However, if desired, you can disable it or set your Internet browser to notify you of the use of cookies.